Rules online shop is run by

Mirage Hobby A. Zielinski
Tyniecka 36 str.
02-621 Warsaw

VAT reg. PL9510056375

stationary Shop:

Mirage Hobby Shop (1st floor)
Powsińska 42/44 str.
02-903 Warsaw

General provisions:

  • Rules specifies the terms and conditions of this online store, orders, delivery of products ordered, the client permission to withdraw from the contract and the rules for the submission and handling of complaints.
  • To shop and place orders you need is a computer with access to the Internet and a Web browser like Internet Explorer, Google Chrome, Mozilla Firefox, Opera.
Privacy Policy: 
  • our company is committed to the application of the special attention to the protection of personal data provided during registration.
  • Without the consent of the user are not sent by e-mail, post or other jakolkowiek, no advertising material
  • When placing an order in this store, customer agrees to the processing of his personal data.
  • Personal data are collected only for the purpose of an online store to order and are not available in any way to outside persons or companies.
  • Advertising material may be sent only after consent of the client and apply only to offer our shop.
  • We are not responsible for the actions taken by third parties which the client has access password to your account.
The terms of the contract: 
  • placing an order in this store requires the following steps:
    • Add selected product to your shopping cart, and indicating the amount of pieces.
    • Provide address details for which will be given to the consignment of wine products.
    • Specify the payment method and shipping method.
  • All displayed prices include VAT.
  • Orders within 4 business days. Normally this is a realization within 24 hours.
  • In case of payment in advance, time begins to count from the moment of receipt of payment, and does not place an order.
  • By the time of the contract shall be understood as the moment of giving by us mail and not the service.
  • The offer presented on the website is not an offer within the meaning of commercial law and is not an official State of stock, though we make every effort to make each item marked as available, was available in the evaluation.
  • Do not define the minimum amount of order
  • In case you miss a shipment of pobraniowej without giving valid reason, we reserve the right to carry out orders for a given customer, only after their first payment.
  • Until the enforcements of the ordered goods you can make changes to or cancellation of the contract. To do this, you must contact the store by email, telephone or contact form available on the website.
Complaints, waiver and refunds: 
  • the customer responsible for purchases in this store are entitled to warranties under the conditions laid down by the laws currently in force.
  • Complaints received orders shall be notified by email:
  • if you need to Exchange or return an item you must return it at the address below:
Mirage Hobby. 
Tyniecka 36 
02-621 Warsaw
  • Complaint follows upon receipt of the returned item within 7 days.
  • Even if you received the item is not defective, but for any reason does not meet your expectations you can withdraw from the contract within a period not exceeding 14 days. To do this, you must send the goods back to us together with a declaration of withdrawal from the contract and proof of purchase.
  • Returns of trade receivables recognised complaint, withdraw from the contract or inability to fulfill the contract shall be made within 14 days of receipt of return of goods, or in the case of inability to fulfill orders from the date of the order.
  • In case of payment by bank transfer, refund shall be made on the account from which the payment was received.
  • In case of payment by PayPal (also supports credit cards), repayment shall be made through PayPal.
  • In other cases (especially refund of pobraniowych) the customer is obliged to provide a bank account number that is followed by a return.